As a Canadian owned and operated company with our head offices in Canada, TheRugDistrict.ca offers door to door delivery everywhere in Canada. Unless stated otherwise on our site, please expect to receive your rug in approximately 5-10 business days (Depending on the manufacturer).
Very few exceptions may apply where you’d receive your rug in up to 14 days - Surya & United Weavers.
Colonial Mills, Milliken are made to order & take 15-20 business days.
Some Capel and Dalyn rugs which are custom or made to order may take 4-5 weeks to receive.
If your rug is back-ordered, we will contact you by phone or email.
Shipping is FREE to all areas in Canada, wherever shipping by land is available.
If it is not possible to ship to your location by land, (for example, Yukon, NWT, Nunavut) you will be advised of the shipping cost before your order is shipped.
The price you see is the price you pay!
Remember, at TheRugDistrict.ca, you never have to worry about any surprise duty, brokerage or import tax charges.
Hi Res Rug Photos
TheRugDistrict.ca offers FREE HI RES RUG PHOTOS DELIVERED TO YOUR DOOR EVERYWHERE IN CANADA in 3-10 days via Canada Post First Class Mail. Consult this guide to see how fast each service is for delivery to your area.
IMPORTANT: Damaged or wrong Merchandise shipped.
As soon as you receive your merchandise, please inspect it and notify TheRugDistrict.ca immediately if the merchandise has been damaged in shipment. Also, please check to make sure that the products you ordered were made exactly as you specified when you ordered them. If you notify us that the merchandise has been damaged in shipment or was made incorrectly within 7 days of the date that the merchandise is delivered to you, TheRugDistrict.ca will have the damaged merchandise replaced at no cost to you. If you do not notify TheRugDistrict.ca that the merchandise has been damaged in shipment during this 7 day period, TheRugDistrict will only replace at cost to you. All damaged shipments must be signed for as damaged or no refund will be made.